News & Notices

  • Notice of Adjustment in Retail Rates - Interim Rates - On March 29, 2022, Louisiana Water Company (LAWCO) filed an application for rate relief with the Louisiana Public Service Commission (LPSC Docket No. U-36318).  The application is currently under review.  While the application is under review, the Company respectfully requested immediate interim rate relief due to increased costs the company experienced in 2021 and continues to experience today.  On April 27, 2022, the LPSC approved an interim rate increase of 4.31%.  Read More
  • Coronavirus COVID-19 Advisory & Safety Precaution - LAWCO Customer Service Office Lobby Closures  The safety and well-being of our employees and our customers remain our highest priority.  In an effort to minimize person to person exposure to the Coronavirus COVID-19, LAWCO will close the customer service office lobby in all LAWCO service areas effective March 17, 2020 until further notice.  Read More
  • Annual Backflow Preventer Inspection Notices   The Louisiana Department of Health and Hospitals and the Louisiana State Plumbing Code require field testing of all backflow prevention assemblies annually and that a copy of this test report be submitted to your local water utility supplier.  Louisiana Water Company mails Annual Backflow Preventer Inspection Notices to customers prior to the previous year's inspection date.  Read More 
  • LAWCO Warns Customers of Fraudulent Phone Calls   Fraudulent callers are calling LAWCO customers in several of our service areas demanding immediate payment of water bills or face water service disconnection.  LAWCO reminds all customers that the company will not call or pressure customers for payment.  Read More
  • How much is my water bill?  When is my water bill due?  Learn More About Our Automated Telephone System.  Read More
  • Buyer Beware - Water Service Line Coverage - It has recently been brought to our attention that a company is mailing out solicitations to homeowners offering water service line insurance coverage.  Louisiana Water Company has no affiliation with this organization and has no knowledge of this and does not endorse this solicitation.  Read More

Understanding Your Bill

We want to make reading your bill as easy as possible and clear up any confusion. Take a moment to read this explanation of your bill so that you know each important part of your bill.

From due date to account number, it's all explained right here. 

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Backflow Preventers

As your community water supplier, we have an obligation to take every precaution to prevent contaminants from entering the water system.

Do you need to install a backflow preventer? Who can install, inspect or test your backflow preventer?

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backflow preventer