News & Notices

  • Town of Mansura Boil Water Advisory Rescinded/Cancelled - Louisiana Water Company is Rescinding/Cancelling the Boil Water Advisory issued for the Town of Mansura effective immediately.

    Water samples were collected, tested and verified that the water is safe for consumption.  We are pleased to report that our water system is back to normal operations.

    If you have any questions or need additional information, please contact our customer service office at (800) 375-3792.
  • Louisiana Water Company - Notice of Adjustment in Retail Rates - The change is effective October 1, 2023. Read More
  • EPA Lead and Copper Rule Revisions (LCRR) - Service Line Inventory Requirements - The Environmental Protection Agency (EPA) has released the Lead and Copper Rule Revisions (LCRR). In accordance with this ruling, the EPA is requiring all community water systems to create an inventory of all water service lines including the type of material within their distribution system and submit that report to the Louisiana Department of Health (LDH). The EPA is requiring that water systems inventory the entire water service line including that underground portion of the service line owned by the customer. Read More
  • LDH Community Drinking Water Accountability Rule - Act 98 of the 2021 Regular Session of the Louisiana Legislature authorized the Louisiana Department of Health Safe Drinking Water Program to develop a grade for community water system accountability. The grade reflects the community water system quality and performance. Grades are based on seven (7) standards evaluating the infrastructure, accountability, and overall health risk of drinking water to consumers.                                                                                                                                                                                                        On Monday, May 1, 2023, the 2022 final grades were published on LDH's website at www.ldh.la.gov/watergrade.  Noted on the attachments below are the grades for each of LAWCO's water systems in our service areas.  ALL LAWCO water systems scored at least 100 A or better for the 2022 final grades.
  •  Crowley Grade - 100/100 = 100% A - Read More
  •  DeQuincy Grade - 103/100 = 103% A Read More
  •  Eunice Grade - 100/100 = 100% A - Read More
  •  Lecompte Grade - 107/100 = 107% A - Read More
  •  Mansura Grade - 108/100 = 108% A - Read More
  •  New Iberia/Loreauville - 100/100 = 100% A - Read More
  • What is the Emergency Reserve Fund on My Water Bill?  Louisiana's recent history of winter storms, hurricanes and pandemic responses have been a significant financial undertaking for all utilities.  Louisiana Water Company (LAWCO) has been authorized to establish an Emergency Reserve Fund to ensure that the water company has the financial ability to respond to these emergencies.  To establish this emergency reserve fund, a charge of $1.05 per customer will be assessed on each water bill as a separate line item referenced as Emergency Reserve Fund for a period not to exceed twelve (12) months.  Read More
  • Winterizing Your Home for Freeze Protection - In south Louisiana where many of our residences are built above ground, it's always a good idea to winterize your home to avoid freeze damage during times of hard freeze conditions, especially when sub-freezing temperatures are expected for an extended period of time.  How to Freeze Protect Your Home.  Read More 
  • Why Is It Important to Weather/Freeze Protect My Backflow Preventer and Piping?  Another major freeze event in south Louisiana and another rash of broken customer backflow preventers (BFP) and pipes that were not properly freeze protected.  During major freeze events with extended sub-freezing temperatures, it is critical that any water piping and/or water carrying devices that are above the ground be protected from freezing.  During a freeze event, the water within the piping or backflow preventer can freeze and expand causing the pipe or BFP to break and result in a major water leak in the customer's plumbing and adversely affect the water system during times of heavy demands or water use.  Improper freeze protection and the resulting broken water pipes or BFP's can mean expensive repairs or replacements of damaged equipment, significantly higher water bills and service fees, water service interruption until repairs or replacements have been completed for the customer, and, greater demand and stress on the water utility company to adequatly provide water service to the community.  What can you do to weather/freeze protect your water piping or BFP device?  Read More
  • Annual Backflow Preventer Inspection Notices - The Louisiana Department of Health and Hospitals and the Louisiana State Plumbing Code require field testing of all backflow prevention assemblies annually and that a copy of this test report be submitted to your local water utility supplier.  Louisiana Water Company mails Annual Backflow Preventer Inspection Notices to customers prior to the previous year's inspection date.  Read More
  • LAWCO Warns Customers of Fraudulent Phone Calls -  Fraudulent callers are calling LAWCO customers in several of our service areas demanding immediate payment of water bills or face water service disconnection.  LAWCO reminds all customers that the company will not call or pressure customers for payment.  Read More
LDH Community Drinking Water Accountability Rule - Act 98 of the 2021 Regular Session of the Louisiana Legislature authorized the Louisiana Department of Health Safe Drinking Water Program to develop a grade for community water system accountability.  The grade reflects the community water system quality and performance.  Grades are based on seven (7) standards evaluating the infrastructure, accountability and overall health risk of drinking water to consumers.                                                                                                                                        On Monday, May 1, 2023, the 2022 final grades were published on the LDH's website at www.ldh.la.gov/watergrade. Noted on the attachments below are the grades for each of LAWCO's water systems in our service areas.  All LAWCO water systems scored at least 100 A or better for the 2022 final grades.                                                                                                    Crowley Grade - 100/100 = 100% A - Read More                        DeQuincy Grade - 103/100 = 103% A - Read more                   Eunice Grade - 100/100 = 100% A - Read More             Lecompte Grade - 107/100 = 107% A - Read More                     Mansura Grade - 108/100 = 108% A - Read More                        New Iberia/Loreauville - 100/100 = 100% A - Read More 

Understanding Your Bill

We want to make reading your bill as easy as possible and clear up any confusion. Take a moment to read this explanation of your bill so that you know each important part of your bill.

From due date to account number, it's all explained right here. 

Click here to find out more »

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Backflow Preventers

As your community water supplier, we have an obligation to take every precaution to prevent contaminants from entering the water system.

Do you need to install a backflow preventer? Who can install, inspect or test your backflow preventer?

Click here to find out more »

backflow preventer