News & Notices

  • Has Your Building/Facility Been Shut Down Due to COVID-19? Important Private Plumbing System Flushing Protocols  Businesses that have been closed for several weeks due to the COVID-19 may experience water quality issues in their private plumbing systems.  Residences (homes, apartments, dorms, etc.) businesses vacant or closed due to COVID-19 orders will need to use appropriate procedures to return their plumbing to service or there will be a risk of causing illness.  Plumbing lines need to be flushed, icemakers cleaned and refilled, etc., before people start ingesting water from those too long dormant systems.  To learn more...Read More
  • Louisiana Water Company Continues Operations to, As Always, Provide a Safe and Reliable Supply of Drinking Water   Open Letter to our Valued Customers...Read More
  • Coronavirus COVID-19 Advisory & Safety Precaution - LAWCO Customer Service Office Lobby Closures  The safety and well-being of our employees and our customers remain our highest priority.  In an effort to minimize person to person exposure to the Coronavirus COVID-19, LAWCO will close the customer service office lobby in all LAWCO service areas effective March 17, 2020 until further notice.  Read More
  • EPA and CDC Update on Coronavirus & Drinking Water   Customers can continue to use and drink water from their tap as usual.  Read More
  • What is a Water Purchase Adjustment (WPA) Charge on My Water Bill?  Read More  
  • Water Quality Advisories & Notices   What is a Precautionary Boiled Water Advisory?  Read More  
  • Annual Backflow Preventer Inspection Notices   The Louisiana Department of Health and Hospitals and the Louisiana State Plumbing Code require field testing of all backflow prevention assemblies annually and that a copy of this test report be submitted to your local water utility supplier.  Louisiana Water Company mails Annual Backflow Preventer Inspection Notices to customers prior to the previous year's inspection date.  Read More 
  • LAWCO Warns Customers of Fraudulent Phone Calls   Fraudulent callers are calling LAWCO customers in several of our service areas demanding immediate payment of water bills or face water service disconnection.  LAWCO reminds all customers that the company will not call or pressure customers for payment.  Read More
  • How much is my water bill?  When is my water bill due?  Learn More About Our Automated Telephone System.  Read More
  • Buyer Beware - Water Service Line Coverage - It has recently been brought to our attention that a company is mailing out solicitations to homeowners offering water service line insurance coverage.  Louisiana Water Company has no affiliation with this organization and has no knowledge of this and does not endorse this solicitation.  Read More

Understanding Your Bill

We want to make reading your bill as easy as possible and clear up any confusion. Take a moment to read this explanation of your bill so that you know each important part of your bill.

From due date to account number, it's all explained right here. 

Click here to find out more »

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Backflow Preventers

As your community water supplier, we have an obligation to take every precaution to prevent contaminants from entering the water system.

Do you need to install a backflow preventer? Who can install, inspect or test your backflow preventer?

Click here to find out more »

backflow preventer