Customer Knowledge Base
The customer knowledge page provides an in-depth look at many of the day to day functions, definitions and questions that you may have about your water account. The links below will allow you to not only understand your bill but give you important information about common questions that you may have about your service. Click below and find out more about your water account:
Please choose from the following:
- Understanding Your Bill »
- After Hours Service Reconnection »
- Severe Weather - Conditions Preparation »
- Water Quality Advisories & Notices »
- Conserving Water During A Water Shortage or Low Pressure Event »
- Cross Connection Control/Backflow Preventers »
- Louisiana "One Call" – Call Before You Dig »
- Distribution Systems Materials Inventory»
- Customer FAQs »
Water Usage Tips
Flushing your water heater regularly will prolong its life.
