News & Notices

Louisiana Water Company continues operations to provide a safe and reliable supply of drinking water.  Read more

The safety and well-being of our employees and our customers remain our highest priority.  In an effort to minimize person to person exposure to the Coronavirus COVID-19, LAWCO will close the customer service office lobby in all LAWCO service areas effective March 17, 2020 until further notice.  Read more

•  EPA and CDC Update on Coronavirus and Drinking Water:  Customers can continue to use and drink water from their tap as usual.  Read more 

•  What is a Water Purchase Adjustment (WPA) charge on my water bill?  Read more

LAWCO Warns Customers of Fradulent Phone Calls:   Fradulent callers are calling LAWCO customers in several of our service areas demanding immediate payment of water bills or face water service disconnection.  LAWCO reminds all customers that the company will not call and pressure customers for payment.  LAWCO also warns all customers to be suspicious of telephone numbers given during these calls.  These numbers are not LAWCO's customer service telephone numbers even though the callers are representing themselves as LAWCO customer service representatives.   


•  How much is my water bill?  When is my water bill due?  With our automated telephone system, you can call on evenings or weekends and get the information you need.  Read more


•  Backflow Preventer Inspection Notices:  Louisiana Water Company is now mailing the Annual Backflow Preventor Inspection Notices to required customers.  The Louisiana Department of Health and Hospitals and the Louisiana State Plumbing Code require field testing of all backflow prevention assemblies annually and that a copy of this test report be submitted to your local water utility supplier.  The test is required to ensure that the device is working properly.  In addition to having the backflow prevention device tested annually, the owner is required to retain records of testing and/or repairs for a minimum of five (5) years.  Read more


Outages & Advisories: To check advisories and notices that could affect your service area...Read more




Understanding Your Bill

We want to make reading your bill as easy as possible and clear up any confusion. Take a moment to read this explanation of your bill so that you know each important part of your bill.

From due date to account number, it's all explained right here. 

Click here to find out more »


Backflow Preventers

As your community water supplier, we have an obligation to take every precaution to prevent contaminants from entering the water system.

Do you need to install a backflow preventer? Who can install, inspect or test your backflow preventer?

Click here to find out more »

backflow preventer